Amazon Book Review – Emotional Intelligence 2.0 — Jean Greaves
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ABOUT THE BOOK
“Emotional Intelligence 2.0” by Jean Greaves stands out as a practical, research-backed playbook for mastering EQ—the critical skill proven to differentiate top performers in modern organizations. In an era dominated by technical skills and rapid change, this revised edition (2021) refocuses leaders, managers, and ambitious professionals on what endures: the ability to understand, manage, and harness emotions for tangible success.
Structured around the four key EQ competencies—self-awareness, self-management, social awareness, and relationship management—the book offers 66 actionable strategies for daily application. The stepwise framework is reinforced by insights from the Emotional Intelligence Appraisal®, an included assessment that benchmarks your strengths and flags targeted areas for improvement. Readers receive both an individualized EQ profile and a practical online development plan, making skill advancement measurable and goal-oriented.
Greaves’ writing is concise and direct, translating emotional intelligence from theory into real-world tactics, such as managing workplace stress, reading social cues, and building trust amid organizational complexity. The book’s compact structure and straightforward advice accommodate busy professionals seeking results without unnecessary narrative. While its focus is slightly weighted toward professional advancement, the self-assessment and improvement tips are universally applicable—for team leaders navigating corporate growth, as well as practitioners aspiring to improve collaboration or client relations.
Backed by endorsements from global thought leaders like the Dalai Lama, Patrick Lencioni, and Stephen R. Covey, “Emotional Intelligence 2.0” delivers a business-tested roadmap for elevating interpersonal effectiveness, decision-making, and leadership impact. Its main limitation is brevity—some might desire deeper exploration—but its enduring value is its pragmatic, ROI-driven approach for building authentic leadership and sustainable team culture.
WHY THIS BOOK
Emotional Intelligence 2.0 is the benchmark for professionals aiming to raise team productivity, strengthen client relationships, and drive organizational resilience. Unlike abstract self-help texts, it offers a measurable path to improvement, underpinned by robust assessment tools and research. This book is especially helpful for those who wish to ground their leadership or sales capabilities in emotional acumen—the trait repeatedly shown to top the predictors for high performance, retention, and influence. If you need a practical playbook for measurable personal and professional growth, this is it.
WHO IS RECOMMENDED TO READ THIS BOOK?
- CEOs and Senior Leaders seeking to model and scale EQ-driven company culture
- HR and Learning & Development professionals designing talent or leadership programs
- Entrepreneurs and early-stage founders focused on high-impact team building
ABOUT THE AUTHOR
Jean Greaves, PhD, is a leading author, researcher, and co-founder of TalentSmartEQ—the consultancy behind the Emotional Intelligence Appraisal®. Her work merges psychological research with business strategy, influencing Fortune 500 firms and high-growth organizations worldwide. As an expert in leadership development and the practical application of EQ science, Greaves is a frequent speaker and contributor on emotional intelligence, workplace performance, and human potential.

