Securing Agentic AI: Identity and Cybersecurity in the Corporate AI Boom
By Eric Kelleher, President & COO, Okta
Published by the World Economic Forum

The Rise of Agentic AI in the Modern Enterprise
Artificial intelligence (AI) is now a cornerstone of enterprise innovation, with autonomous “agentic” AI systems transforming how organizations operate. Unlike previous AI deployments, agentic AI consists of systems empowered to make decisions, adapt plans, and execute tasks with minimal human oversight. These agents have moved from experimental projects to core business functions, spanning customer service, sales, software development, finance, research, and content creation.
Gartner forecasts that by 2026, over 80% of enterprises will have used generative AI APIs or models, and agentic AI is set to accelerate this shift. As organizations integrate these systems, the volume of non-human, “agentic” identities—AI programs that interact with other technology and data on behalf of the business—will skyrocket. According to recent research, the number of such digital identities is on track to exceed 45 billion by the end of this year—outnumbering human employees in the global workforce by over 12 times.
Why Secure Identity Management Matters Now
This exponential growth of autonomous agents brings new opportunities for efficiency and innovation. However, it presents unprecedented challenges in cybersecurity and digital risk. An Okta survey of 260 global executives reveals a troubling trend: just 10% have a mature strategy for managing non-human and agentic identities. This is alarming, considering that 80% of cybersecurity breaches involve compromised or stolen identities. The complexity of agentic AI compounds this risk, as agents can access critical data and perform operations autonomously.
Moreover, the introduction of generative AI is fueling new forms of digital attacks. AI-powered tools are being used to carry out sophisticated phishing schemes, deepfakes, and malicious code, offering threat actors unprecedented speed, scale, and personalization.
How AI-Powered Attacks Exploit Agentic Systems
Attackers have already demonstrated the ability to exploit AI vulnerabilities for malicious gain. Generative AI is now used to craft social engineering campaigns and phishing sites that closely mimic legitimate company resources. Malware, deepfakes, and voice clones further complicate the landscape, blurring the line between authentic and fraudulent digital interactions.
The agentic AI model introduces new attack surfaces. Agents often require broad access to sensitive data in order to learn, adapt, and deliver value. This openness increases the risk of data leaks or unauthorized actions if threat actors hijack an agent’s identity—frequently through prompt injection techniques or compromised API credentials. The more privileges an AI agent holds, the greater the business risk.
For example, an attacker who manipulates an AI agent trained on corporate emails might trick it into extracting confidential attachments or altering workflows. These types of attacks can lead to data breaches, operational disruptions, and significant financial and reputational damage.
The Unique Challenge: Identity Lifecycle of AI Agents
The digital identity of an AI agent is fundamentally different from that of a human user. While people can authenticate with passwords, biometrics, or tokens, AI agents typically use cryptographic certificates, API tokens, or machine credentials—often with little oversight. Furthermore, agents have highly dynamic, nonlinear lifecycles: they are created, reconfigured, or decommissioned based on shifting business needs.
Provisioning, monitoring, and retiring AI agent identities requires granular permission controls and the ability to rapidly respond to risk. Without clear identity governance, organizations risk excessive privileges, shadow agents, and untraceable agent behaviors—making breaches harder to detect and audit after the fact.
Building a Secure Identity Fabric for Agentic AI
To mitigate these new risks, organizations must evolve beyond traditional identity and access management. The leading approach involves establishing an ‘identity security fabric’—a holistic management framework that treats every identity, whether human or non-human, as a potential vector for attack or misuse.
- Security: Apply least-privilege access policies, granting agents only the permissions they need for defined time frames. Institute regular reviews to ensure no AI agent retains unnecessary privileges.
- Interoperability: Adopt standards like the Model Context Protocol (MCP) to enable secure, consistent data sharing and delegation among AI agents, applications, and external tools.
- Visibility: Invest in end-to-end monitoring, detailed logging, and real-time analytics to track agent activity. This enables rapid detection of anomalous behavior and facilitates post-incident forensics.
Emerging solutions from identity management leaders such as Okta, Ping Identity, and Microsoft Entra are helping organizations implement these principles, but adoption remains early-stage. The urgency to build robust foundations is underscored by the pace at which AI regulatory requirements and standards—such as the EU AI Act (2024) and the NIST AI Risk Management Framework—are evolving.
Seizing the Opportunity: Best Practices for Enterprises
With most organizations still in the beginning stages of deploying agentic AI, there is significant opportunity to implement robust security and identity controls before risks spiral. Global organizations such as Google, IBM, and JPMorgan Chase have recently announced upgrades to their internal identity access management (IAM) frameworks targeting AI-specific risks, reflecting an industry-wide pivot toward proactive security.
- When sourcing third-party AI agents, verify vendor compliance with leading security standards.
- For in-house AI agent development, embed identity controls and monitoring at the design phase, leveraging zero trust architecture principles.
- Train IT and security teams on the nuances of governing non-human identities and require escalation protocols for high-risk agent behaviors.
- Regularly review and test incident response plans involving AI agent compromise, with simulation exercises tailored to AI-specific attack scenarios.
Industry consortia—including the World Economic Forum’s Centre for Cybersecurity and the OpenAI Cybersecurity Grant Program—are also promoting best-practice sharing and international collaboration to tackle these emergent risks.
Conclusion: Embracing Growth While Reducing Risk
The deployment of agentic AI systems represents one of the most transformative shifts in enterprise IT and business operations. Yet as the benefits crystallize, so too does the imperative to rethink security and identity at every stage of AI adoption. Organizations must look beyond reactive controls, focusing on proactive, holistic identity management to ensure the resilience, compliance, and success of their agentic AI strategies.
Those who move swiftly to build secure foundations will not only reduce risk, but also gain a competitive edge by scaling AI to deliver meaningful value—all while maintaining trust in the digital enterprise.

